Deploying training programs without a clear understanding of what your people need can cost you time and productivity. At Bodhisattva we place a lot of value on correctly assessing your workforce’s developmental needs. We use a variety of techniques for this: questionnaires, interviews, surveys and other tools to accurately diagnose the problem or spot the opportunity, so that we may administer a program that is relevant. Assessment is not done only in the beginning. It is done continually through the program to spot and address new issues, as and when they arise. We conduct 2 kinds of assessments
Very often an individual’s or a group’s skill gap can be hidden from us. This is because work or life skills can sometimes be complex and interlinked. A deficiency in group participation might be more due to shyness rather than lack of knowledge. A decline in productivity might be more due to inadequate stress management rather than motivation. And in the case of certain individuals, an attitude problem could necessitate investigative, sensitive one-on-one coaching rather than giving them paid leave or taking them out on an exciting offsite. What is the underlying problem that needs to be solved? And what is the best way to solve it? We feel if these questions are answered with as much accuracy and insight as possible, almost 50% of the issue may already be addressed.
Our behavioural assessment uses advanced tools like psychometric testing to identify the root causes of a behavioural issue and recommend suitable interventions like training or coaching.
Assessment is not done only in the beginning. It is done continually through the program to spot and address new issues, as and when they arise.
Not necessarily. It definitely has to happen in the beginning so we can set the right strategy for the team’s learning and development needs. But need assessment is something Bodhisattva does reflexively throughout the engagement. Because we feel needs cannot all be identified at once. They have a tendency of cropping up from time to time, and revealing themselves in stages. During the course of the engagement our trainers and counsellors always keep an eye out for more underlying needs so they can address them in real time and, as a result, work more holistically to solve a client’s issues.